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Privacy Policy

How MANSI collects, uses, and protects your information

This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you visit our website, submit a form, donate, register for a training, or communicate with MANSI.

Effective date: April 22, 2026

1. Who we are

MANSI is a maternal and newborn health organization that delivers education, advocacy, outreach, training, fundraising, and community support services. For privacy purposes, MANSI acts as the data controller for the information you provide through the website and related channels, unless otherwise stated.

2. Information we collect

We may collect names, email addresses, phone numbers, organizations, payment references, donation amounts, training registrations, course details, inquiries, feedback, testimonials, program participation data, and any content you voluntarily submit. We may also collect technical information such as IP address, device identifiers, browser type, operating system, pages visited, timestamps, and referral data.

3. Information you provide directly

You may provide information when you fill out contact forms, join a mailing list, request support, volunteer, register for a program, make a donation, send a testimonial, upload media, or correspond with our staff. Please ensure the information you provide is accurate and appropriate to share.

4. Information collected automatically

We and our service providers may automatically collect usage data and device information through cookies, logs, analytics tools, and similar technologies to maintain site functionality, measure engagement, prevent abuse, and improve user experience.

5. Special categories and sensitive information

Because our work relates to maternal health, you should avoid sending sensitive medical records or highly confidential personal data unless we explicitly request it through a secure process. Where we do receive sensitive data, we handle it with heightened care and only for legitimate operational purposes and lawful bases.

6. How we use personal information

We use personal information to respond to enquiries, process donations, issue receipts, manage registrations, deliver trainings and programs, provide updates, coordinate partnerships, perform analytics, prevent fraud, secure our systems, meet legal and accounting obligations, and support our charitable mission.

7. Legal bases for processing

Depending on context and applicable law, we process personal information on the basis of consent, contract, legitimate interests, legal obligation, public interest, vital interests, or other lawful grounds permitted for charitable and health-related organizations. Where consent is relied on, you may withdraw it at any time subject to legal and operational limitations.

8. Donation and payment information

Donation and payment information may be processed by trusted payment gateways, banks, and financial partners. We may store transaction reference numbers, donor records, amount, time, status, and related communications to issue receipts, verify transactions, reconcile accounts, and support donor care.

9. Training, event, and program data

If you register for trainings, workshops, campaigns, or other programs, we may collect registration data, professional role, attendance, location, certification information, and communication preferences to manage participation and program delivery.

10. Communication and correspondence

We may keep copies of messages and correspondence you send to us through forms, email, telephone notes, or social channels. This helps us respond, maintain records, improve support, and follow up appropriately.

11. Cookies, analytics, and similar technologies

Cookies and similar tools help us keep the website secure, understand traffic, remember preferences, and improve performance. You can control cookies through your browser settings, but disabling them may affect some site functions.

12. How we share information

We do not sell personal information. We may share information with employees, volunteers, contractors, service providers, payment processors, hosting partners, communications tools, and trusted collaborators who need the information to perform services for MANSI. We may also disclose information if required by law, court order, regulatory request, or to protect rights, safety, security, or property.

13. International data transfers

If your information is transferred across borders, we take reasonable steps to ensure it is protected in a manner consistent with this Policy and applicable law. By using our website, you understand that your information may be processed in jurisdictions that may have different privacy standards.

14. Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including compliance, reporting, safeguarding, financial accountability, donor records, program operations, and dispute resolution. We may also retain data where law requires it.

15. Security measures

We use administrative, technical, and physical safeguards intended to protect personal data from unauthorized access, disclosure, alteration, or destruction. No online system is completely secure, but we aim to apply reasonable protections appropriate to the nature of the information we handle.

16. Your rights and choices

Subject to applicable law, you may have rights to access, correct, update, delete, restrict, object to, or port your personal data. You may also request to unsubscribe from communications or withdraw consent where applicable. We may need to verify your identity before acting on a request.

17. Children’s privacy

Our website is not directed to children for the collection of personal information without adult supervision. If we learn that we have collected personal information from a child in a manner inconsistent with applicable law, we will take appropriate steps to delete or secure it.

18. External links and third-party services

Our website may link to third-party websites, services, forms, or social platforms. Their privacy practices are governed by their own policies, and we are not responsible for their content, availability, or handling of information. Please review those policies before sharing data with them.

19. Email and marketing communications

We may send operational messages, donation acknowledgements, program updates, newsletters, or campaign information. You can opt out of non-essential marketing communications where legally required, though we may still send essential service and administrative notices.

20. Incident response

If we become aware of a personal data incident that may affect your rights or interests, we will investigate and respond in accordance with our internal procedures and applicable law, which may include containment, remediation, notice, and cooperation with relevant authorities where required.

21. Sensitive submissions and confidentiality

Please do not submit private medical records, government identifiers, or other highly sensitive documents unless instructed through a secure and appropriate channel. Where such information is collected, it is handled only for the specific purpose for which it was provided and subject to enhanced confidentiality practices.

22. Retention of messages, testimonials, and media

If you send testimonials, stories, or media, we may retain and use them for outreach, reporting, advocacy, archiving, and program communications, unless you request removal where the law allows and removal does not conflict with our legitimate obligations or prior consent.

23. Changes to this Policy

We may update this Privacy Policy to reflect legal, operational, or technical changes. The revised version will be posted on this page with a new effective date. Continued use of the website after the changes means you acknowledge the updated Policy.

24. Governing law and contact

This Policy is governed by the laws applicable to MANSI’s operations, unless a different law is required by written agreement or regulation. If you have questions, requests, or concerns about this Policy or your personal data, please contact us using the official contact page or the organization details listed on the website.